Refund and Satisfaction Guarantee
At OmniTask, we stand behind the quality of our work. If you’re not satisfied with our service, we’re committed to making it right. Here’s how our refund policy works:
Satisfaction Guarantee:
If you’re unhappy with any aspect of our service, please let us know immediately.
We’ll address the issue promptly and work towards a satisfactory resolution.
Eligibility for Refunds:
Refunds are available for services that fall short of our promised standards.
Common reasons for refunds include incomplete work, subpar craftsmanship, or missed deadlines.
Requesting a Refund:
Contact our customer service within 2 days of service completion.
Provide details about the issue and any relevant evidence (photos, descriptions, etc.).
Refund Process:
Upon receiving your request, we’ll assess the situation.
If eligible, we’ll issue a partial or full refund within 2 business days.
Refunds will be processed via the original payment method.
Non-Refundable Situations:
Refunds won’t be granted for:
Services completed beyond the agreed-upon scope.
Customer dissatisfaction due to personal preferences (e.g., color choices, design preferences).
Damage caused by the customer after service completion.
Cancellation Fees:
If you need to cancel a scheduled service:
Less than 24 hours’ notice: 10% cancellation fee.
More than 24 hours’ notice: No cancellation fee.
Contact Information:
Reach out to our customer service at +256761077447 or support@omnitask.pro for refund requests or inquiries.
Thank you for choosing OmniTask: Handyman Services. We appreciate your trust and look forward to exceeding your expectations!